Skype For Business Android Appear Offline
Skype For Business Showing Offline When Online

-->

Skype does not give you the option to go offline to a specific contact. Instead, you have to go offline to all contacts to avoid being seen by that specific person. The only way you can appear offline to a single person and remain online to other people is to block the person. You probably have the need, from time to time, to remain connected with your Skype for Biz client but go into stealth mode. 'Appear Away' doesn't quite get the job done. Like the Lync client before it, the SFB client can be configured to provide the 'Appear Offline' option in the 'My Status' menu: UPDATE Note that the option is available only after signing in. If you first cancel your login.

Important

From your description, I can know that when you login Skype for Business, the status show offline and can’t be changed. When you said “Outlook isn't connected to Skype status to be able to send IM directly”, may I confirm whether it means: in Outlook Web App, it can’t connect to Skype for Business integration either?
If the issue only appeared on the specific PC, please try to delete SFB cache files and test again. Make sure your SFB client with the latest update. If the issue appeared on multiple PC clients,you could delete the address book files from the server locatd in SFB share folder-Webservices-ABFiles.
Skype for Business shows whether a person is available online, in a meeting, offline, or another indicator. As the admin for everyone in your business, you can choose who sees their online presence in Skype for Business. Using the Skype for Business admin center. Go to the admin center Admin centers Skype for Business.

Skype for Business Online will be retired on July 31, 2021. If you haven't upgraded your Skype for Business Online users to Microsoft Teams before that date, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.

Skype for business showing offline when online

Important

The Microsoft Teams admin center has replaced the Skype for Business admin center (Legacy portal). All settings for managing Skype for Business are now in the Teams admin center. You must be assigned the Azure AD admin role of Global admin or Skype for Business admin to manage Skype for Business features in the Teams admin center. To learn more, see Manage Skype for Business settings in the Microsoft Teams admin center.

By default, anyone who can communicate with one of the people in your organization using Skype for Business can also see whether that person is online. Skype for Business shows whether a person is available online, in a meeting, offline, or another indicator.

As the admin for everyone in your business, you can choose who sees their online presence in Skype for Business.

Using the Skype for Business admin center

Go to the admin center > Admin centers > Skype for Business.
In the Skype for Business admin center, choose organization.
Under presence privacy mode, select one of the following settings, and then choose Save.

Setting	Who can view a user's presence
Automatically display presence information	Any Skype for Business user in your business who has not been added to a person's External or Blocked list will be able to see that person's online presence.
Display presence information only to a user's contacts	Anyone in a person's Contacts list who they have not added to their External or Blocked list. Individuals can override your default settings in their Skype for Business app: Settings > Tools > Options.

For information about what your users can change in Skype for Business, see these articles:

Contact(s) seem to be offline in Skype for Business

Ensure that the contact is not blocked.

In the main Skype for Business window, select Relationships
Expand the Blocked Contacts group, and then verify that the offline contact isn't blocked

Note: If a contact blocks you, that contact will be displayed as offline in your contact list

After you add a new public IM Connectivity (PIC) contact or a new federated contact to your list, that contact will appear to be offline until the contact accepts the request. Verify That;

Federation is enabled
Federation with Skype is enabled for contacts outside of Skype for Business

You can't search the global address list by using Skype for Business

Skype for Business address book and GAL lookups are performed through web requests only. Skype for Business doesn't download or save a local copy of the address book. This reduces the load on the servers and provides the most up-to-date information possible when you perform a contact search. When you try to search the address book Skype for Business, you receive one of the following error messages:

“Cannot synchronize with the corporate address book. This may be because the proxy server setting in your web browser does not allow access to the address book. If the problem persists, contact your system administrator.”
Or
“The address book is preparing to synchronize. Search results might not be current.”

Verify connectivity to Exchange Web service is available. To do this, follow these steps:

Skype For Business Android Appear Offline

In the notification area on the right side of the taskbar, Hold down the Ctrl key and right-click the Skype for business icon

Select Configuration Information, a new window will open.

Verify that the EWS Status OK is present
Verify that MAPI Status OK is present

Skype For Business Showing Offline When Online

If Present: no action needed

If EWS not deployed or missing: Work with the Exchange administrator to ensure Autodiscover and EWS are set up correctly.

Open a web browser and navigate to the EWS External URL. If the URL ends in WSSecurity, omit that from the address.

If Successful: You will be prompted for credentials

If Unsuccessful: Work with the Exchange administrator to ensure Autodiscover and EWS are set up correctly.

Related topics

Contact(s) seem to be offline in Skype for Business

You can't search the global address list by using Skype for Business

Skype For Business Android Appear Offline

Skype For Business Showing Offline When Online

Skype For Business Appear Offline